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General

Gladepay is a Financial Services and Digital Solutions for Entrepreneurs and Business in Africa.

Our mission is simple. We are here to grow with you and support your business to grow globally.
To sign up on gladepay you need to navigate to click on "Get Started" button on https://www.gladepay.com, you can sign up as a Registered Business or an Individual. Provide the required information and you would be logged into the dashboard.
For Business: Certificate of Incorporation, Valid means of identification, Utility bills, and a Corporate account.
For Individual: You need to submit your BVN and Identification ( National ID, Driver’s License or International passport).

Documentation/Integration

Our plugins and APIs are easy to integrate. You can explore our API keys and documentation. Integration can be done within minutes. Kindly reach out to support through hello@gladepay.com or call +234(0)8175574227.
We are always glad to help you. You can send an email to support on hello@gladepay.com +234(0)8175574227.

Payment

If you need a webstore from us to sell you items. You can create a FREE online store from "Quick Commerce" feature on your dashboard, list your products and services and sell to your customers, receive payments and manage your sales records.
Also, you can create a PayMe Link, share the link with your customers across the platforms you sell on. With the link, you can accept both one-time and recurring payments, with or without a website.
Yes. It is possible, to do that from the API settings during the integration. You can send an email to support on hello@gladepay.com or call +234(0)8175574227.
To reset your password, navigate to https://gladepay.com/login on that page click on ‘forgot your password’, you will get an email with a link asking you to reset your password, click on the link to reset your password.
To pass Gladepay charges to your customers, navigate to Settings and click account settings on the dashboard, then select the option - make the customer pay the transaction fee.
Gladepay's pricing for Local transactions are 1.4% + NGN50 and for International 3.5%.

Payout

You get paid within 24 hours for local transactions and 14 days for international transactions.
We don’t charge for Payouts.
Yes. Simply update your schedule payout from your dashboard settings settlements and automatically funds will be added to your dashboard Transfer Fund balance when you receive payments. You can use the Transfers Fund feature to send it to your preferred bank account. You can send an email to support on hello@gladepay.com or call +234(0)8175574227.
Yes. With our Split Payout System on your dashboard, you can add other accounts and receive split/instant settlements into multiple accounts without having to manually transfer funds to your partners.
Yes. You get an email notification and the detailed full report from your dashboard of who paid, payment mode, payment type, payment time, payment location etc.

Account

Yes. You can use the Transfer Fund feature on the dashboard.
We process both local and international issued card payments from MasterCard, Visa, Verve, Amex and Discover.
We also process payments from Bank Account, USSD, Mobile Money, QR Pay, and other alternative channels.

Can't find your answer?

We want to answer all of your queries. Get in touch and we'll get back to you as soon as we can.

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Technical questions

Have some technical questions? Hit us on Slack channels #gladepay or just say hello.

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